Security Operation Specialist - #9181507

EMC Insurance


Date: Aug 18, 2022
City: Des Moines, IA
Contract type: Full time
EMC Insurance
At EMC, you'll put your skills to good use as an important member of our team. You can count on gaining valuable experience while contributing to the company's success. EMC strives to hire and retain the best people by engaging, developing and rewarding employees




Essential Functions:


  • Operates, monitors, and responds to the access control, fire, life safety, surveillance, and communications systems at the security operations center and/or tenant property security area during routine and crisis situations

  • Communicates with team members, vendors, contractors, governmental first responders, tenants and the general public to maintain a safe and secure workplace

  • Controls and authorizes all contractor, vendor, and off-hour entry into the corporate campus, branches, and associated tenant properties and 24-hour entry into the security operations center Composes and maintains accurate incident/accident reports and documentation

  • Performs assigned site risk assessments, building lock and unlocks, terminated team member escorts, emergency response and regular walk-through to identify security and safety hazards and corporate policy violations




Education & Experience:


  • High school diploma or equivalency

  • One year of experience or training in safety and/or security

  • Experience in a security operations center or similar environment preferred

  • CPR/AED certificate within the first 6 months of hire




Knowledge, Skills & Abilities:


  • Ability to perform CPR/AED as first responder

  • Computer knowledge and keyboarding skills

  • Excellent telephone etiquette, customer service and communication skills

  • Strong organizational and prioritization skills

  • Knowledge of the following tools preferred: P2000 Security System, Metasys Building Operation System, Notifier and EST Fire Panels, Milestone Surveillance System, and Continuum Security Systems preferred

  • Able to maintain complete confidentiality of corporate information and security protocols

  • Ability to work weekends, nights and holidays up to 10 hour shifts


First Shift (United States of America)



Our employment practices are in accord with the laws which prohibit discrimination due to race, color, creed, sex, sexual orientation, gender identity, genetic information, religion, age, national origin or ancestry, physical or mental disability, medical condition, veteran status, active military status, citizenship status, marital status or any other consideration made unlawful by federal, state, or local laws.




All of our locations are tobacco free including in company vehicles.



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