Medical Records Technician (Health Information Technician) - #9180902

US Veterans Health Administration


Date: Aug 18, 2022
City: Iowa City, IA
Contract type: Full time
US Veterans Health Administration

Duties


Duties include, but are not limited to:



  • Ensures that the patient care data entered in VistA and/or Computerized Patient Record System (CPRS) is accurate, timely, and completed.

  • Prepares reports and reviews daily Action Required reports to ensure encounters are closed out appropriately for accurate workload capture and adherence to Veterans Health Administration (VHA) guidelines.

  • Performs corrections on data entered into VistA and/or CPRS to ensure accurate, and timely data capture.

  • Performs special compliance audits to ensure appropriate clinic selection, note title and code category are selected to ensure appropriate first party and third party billing is generated.

  • Serves as the facility expert regarding encounter forms.

  • Provides training for providers and clinical staff responsible for completion of encounter forms.

  • Works directly with the service lines and coding staff in developing, maintaining, revising and uploading the electronic encounter forms.

  • Prepares and works daily action required reports and communicates with all service lines to ensure timely completion.

  • Serves on the Hospital Clinic Location workgroup and assists in new clinic set ups as appropriate.

  • Reviews health records to ensure that all records contain sufficient information to meet medical/legal requirements, to ensure continuity of patient care, and to support education and research needs.

  • Works independently resolving health record deficiency issues/erroneous documents and corrective action required within CPRS and only seeks guidance of immediate supervisor and/or Clinical Application Coordinator when issues surface when no precedent or procedure has been developed.

  • Prepares multiple daily reports noting the status of incomplete notes, encounters and delinquent records and uploads to appropriate shared site for administrative and clinical staff.

  • Works with interdisciplinary staff to solve problems regarding proper health record documentation and completion.


Work Schedule: Monday-Friday, 7:30am to 4:00pm


Telework: Not available


Virtual: This is not a virtual position


Relocation/Recruitment Incentives: Not authorized


Permanent Change of Station (PCS): Not authorized


Fi
nancial Disclosure Report: Not required



Requirements


Conditions of Employment




  • You must be a U.S. Citizen to apply for this job.

  • Selective Service Registration is required for males born after 12/31/1959.

  • Must be proficient in written and spoken English.

  • You may be required to serve a probationary period.

  • Subject to background/security investigation.

  • Selected applicants will be required to complete an online onboarding process.

  • Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP).

  • Participation in the Coronavirus Disease 2019 (COVID-19) vaccination program is a requirement for all Veterans Health Administration Health Care Personnel (HCP) - See "Additional Information" below for details.




Qualifications



Basic Requirements:


(a) United States Citizenship. Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy


(b) Experience and Education.


  • Experience: One year of creditable experience that indicates knowledge of medical terminology, anatomy, physiology, and a general understanding of health records. Six months of the required one year of creditable experience must have provided the knowledge, skills, and abilities (KSAs) needed to perform MRT HIT work. OR



  • Education. An associate's degree from an accredited college or university recognized by the U.S. Department of Education, with a major field of study in health information technology/health information management, or a related degree with a minimum of 12 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy, physiology, legal aspects of health care, and introduction to health records). OR



  • Experience/Education Combination. Equivalent combinations of creditable experience and education are qualifying towards meeting basic experience requirements. The following educational/training substitutions are appropriate for combining education and creditable experience:

    • Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and one year above high school with a minimum of six semester hours of health information technology/health information management.

    • Six months of creditable experience that indicates knowledge of medical terminology, privacy and release of information, the health record, and successful completion of a course for medical technicians, hospital corpsmen, medical service specialists, or hospital training obtained in a training program given by the U.S. Armed Forces or the U.S. Maritime Service, under close medical and professional supervision, may be substituted on a month-for-month basis for up to six months of experience, provided the training program included courses in anatomy, physiology, and health record techniques and procedures.



(c)
English Language Proficiency. MRTs HIT must be proficient in spoken and written English, as required by 38 U.S.C. § 7403(f)



May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation)




Grade Determinations





Medical Records Technician (HIT), GS-4 (Entry Level)


  • Experience or Education. None beyond basic requirements, which are listed in the basic requirement section.



Medical Records Technician (HIT), GS-5 (Developmental Level 1)


  • Experience. One year of experience at or equivalent to the next lower level (GS-4). OR



  • Education. A bachelor's degree from an accredited college or university recognized by the U.S. Department of Education with a major field of study in health information management, or a related degree with a minimum of 24 semester hours in health information technology/health information management (e.g., courses in medical terminology, anatomy & physiology, legal aspects of health care, and introduction to health records). AND



  • Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

    • Ability to communicate effectively with internal and external customers

    • Ability to utilize health information technology and various office software products used in health information management positions (e.g., Microsoft Excel, electronic health records, and delinquency tracking software).

    • Knowledge of health record documentation guidelines and industry standards.

    • Ability to manage priorities and coordinate work to complete duties within required timeframes.

    • Ability to apply knowledge of medical terminology and human anatomy to fully understand the content of a health record.




Medical Records Technician (HIT), GS-6


  • Experience. One year of experience at or equivalent to the next lower grade level (GS-5). AND



  • Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

    • Ability to navigate efficiently through the health record to locate needed information.

    • Ability to analyze health record documentation to ensure compliance with guidelines and industry standards.

    • Skill in investigating potential health record errors and making corrections, when appropriate.

    • Skill in interpreting and applying health information guidelines and using judgment to complete assignments.

    • Ability to follow up on incomplete health record documentation.




Medical Records Technician (HIT), GS-7 (Full Performance Level)


  • Experience. One year of experience at or equivalent to the next lower grade level (GS-6). AND



  • Demonstrated Knowledge, Skills, and Abilities. In addition to the experience above, the candidate must demonstrate all of the following KSAs:

    • Ability to judge whether health records contain sufficient information for regulatory requirements, are acceptable as legal documents, are adequate for continuity of patient care, and support education and research needs.

    • Ability to take appropriate actions if health record content is not adequate, accurate, timely, and/or reliable.

    • Ability to communicate both orally and in writing with individuals or groups, to facilitate compliance with established policies and regulations.

    • Skill in using appropriate software and computer applications to analyze and record documentation trends.

    • Ability to apply qualitative and/or quantitative methods for assessment and improvement of health records.

    • Ability to work independently and utilize problem-solving techniques in the accomplishment of work




Preferred Experience: Medical record chart review/analysis and delinquency completion, coding, encounter form training for physicians




References: VA Handbook 5005/124 PART II APPENDIX G59



The full performance level of this vacancy is GS-7. The actual grade at which an applicant may be selected for this vacancy is in the range of GS-4 to GS-7.



Education


IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education.

Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: http://ope.ed.gov/accreditation/. If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: http://www.ed.gov/about/offices/list/ous/international/usnei/us/edlite-visitus-forrecog.html.




Additional information



This job opportunity announcement may be used to fill additional vacancies.

This position is in the Excepted Service and does not confer competitive status.

VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority.

Pursuant to VHA Directive 1193.01, VHA health care personnel (HCP) are required to be fully vaccinated against COVID-19 subject to such accommodations as required by law (i.e., medical, religious or pregnancy). VHA HCPs do not include remote workers who only infrequently enter VHA locations. If selected, you will be required to be fully vaccinated against COVID-19 and submit documentation of proof of vaccination before your start date. The agency will provide additional information regarding what information or documentation will be needed and how you can request a legally required accommodation from this requirement using the reasonable accommodation process.

The VA Midwest Health Care Network advocates for a Whole Health System of care in each of the Medical Centers. This is an approach to healthcare that empowers and equips people to take charge of their health and well-being and live their lives to the fullest. As an employee operating in a Whole Health System of care, you will operate in a model with three core elements, seeking to create a personalized health plan for each Veteran. This is done in the context of healing relationships and healing environments and a connection back to the Veteran's community. This aligns with the Veterans Health Administration (VHA) Mission Statement to Honor America's Veterans by providing exceptional health care that improves their health and well-being.

If you are unable to apply online or need to fax a document you do not have in electronic form, view the following link for information regarding an Alternate Application.








  • Benefits



    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.



    Review our benefits



    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.








How You Will Be Evaluated



You will be evaluated for this job based on how well you meet the qualifications above.


IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, résumé, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment.

Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience.

The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position.

It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment.

Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members.






  • Benefits



    A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new windowLearn more about federal benefits.



    Review our benefits



    Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered.




  • Required Documents



    As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies.


    To apply for this position, you must provide a complete Application Package which includes:



    • Resume





    The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), etc



    • Cover Letter

    • DD-214/ Statement of Service

    • Disability Letter (VA)

    • Knowledge, Skills and Abilities document (recommended)

    • Resume

    • SF-15

    • SF-50/ Notification of Personnel Action

    • Transcript



    VA Form 10-2850c Application for Associated Health Occupations can be found at: About VA Form 10-2850C | Veterans Affairs




    Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.



    If you are relying on your education to meet qualification requirements:


    Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.


    Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.




  • How to Apply




    All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/06/2022 to receive consideration. To preview the questionnaire click https://apply.usastaffing.gov/ViewQuestionnaire/11611922.




    • To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire.



    • Click Submit My Answers to submit your application package.





    NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date



    To verify your application is complete, log into your USA JOBS account, https://my.usajobs.gov/Account/Login, select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete




    Agency contact information


    Heather Peek




    Phone

    319-338-0581 X636723


    Email

    [email protected]




    Address



    Iowa City VA Health Care System


    601 Highway 6 West


    Iowa City, IA 52246


    US




    Next steps



    Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made.

    You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center.

    NOTE: Participation in the seasonal influenza program is a condition of employment and a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). It is a requirement that all HCP to receive annual seasonal influenza vaccination or obtain an exemption for medical or religious reasons. Wearing a face mask is required when an exemption to the influenza vaccination has been granted. HCP in violation of this directive may face disciplinary action up to and including removal from federal service. HCP are individuals who, during the influenza season, work in VHA locations or who come into contact with VA patients or other HCP as part of their duties. VHA locations include, but are not limited to, VA hospitals and associated clinics, community living centers (CLCs), community-based outpatient clinics (CBOCs), domiciliary units, Vet centers and VA-leased medical facilities. HCP include all VA licensed and unlicensed, clinical and administrative, remote and onsite, paid and without compensation, full- and part-time employees, intermittent employees, fee basis employees, VA contractors, researchers, volunteers and health professions trainees (HPTs) who are expected to perform any or all of their work at these facilities. HPTs may be paid or unpaid and include residents, interns, fellows and students. HCP also includes VHA personnel providing home-based care to Veterans and drivers and other personnel whose duties put them in contact with patients outside VA medical facilities.




  • Fair and Transparent



    The Federal hiring process is set up to be fair and transparent. Please read the following guidance.



    • Equal Employment Opportunity (EEO) Policy

    • Reasonable accommodation policy

    • Financial suitability

    • Selective Service

    • New employee probationary period

    • Signature and false statements

    • Privacy Act

    • Social security number request






Required Documents



To apply for this position, you must provide a complete Application Package which includes:



  • Resume





The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50s (current/former Federal employees), etc



  • Cover Letter

  • DD-214/ Statement of Service

  • Disability Letter (VA)

  • Knowledge, Skills and Abilities document (recommended)

  • Resume

  • SF-15

  • SF-50/ Notification of Personnel Action

  • Transcript



VA Form 10-2850c Application for Associated Health Occupations can be found at: About VA Form 10-2850C | Veterans Affairs




Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference.



If you are relying on your education to meet qualification requirements:


Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education.


Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating.









Help

This job is open to






  • The public


    U.S. Citizens, Nationals or those who owe allegiance to the U.S.





Clarification from the agency


This is a PUBLIC ANNOUNCEMENT and is open to Federal employees from agencies other than the Department of Veterans Affairs and All US Citizens. Federal employees from agencies other than the Department of Veterans Affairs and U.S. Citizens applicants will be referred on separate certificates. If you are a current permanent employee of the Iowa City VA Health Care System or current permanent VA Nationwide employee, you should apply under the internal announcement number CBSY-11611921-22-HMP.

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