Family Support Specialist I - #8483986

Commonwealth of Kentucky


Date: Dec 7, 2021
City: Louisville, KY
Salary: $2,207 / month
Contract type: Full time
Commonwealth of Kentucky
Advertisement Closes
12/18/2021 (7:00 PM EST)
21-08055
Family Support Specialist I
Pay Grade
11
Salary
$2,206.92 Monthly
Employment Type
EXECUTIVE BRANCH | FULL TIME ELIGIBLE FOR OVERTIME PAY | 18A | 37.5 HR/WK
Hiring Agency
Cabinet for Health & Family Services | Dept for Community Based Services
Location
4255 Hazelwood Ave


Louisville KY 40215 USA
Description
The Kentucky Department for Community Based Services (DCBS) is a multi-faceted agency that provides services and programs to enhance the self-sufficiency of families; improve safety and permanency for children and vulnerable adults; and, engage families and community partners in a collaborative decision-making process




DCBS seeks a Family Support Specialist I who is driven to succeed in helping people and advance family self- sufficiency. Family Support Specialist will utilize formal training provided to make eligibility determination for various public assistance programs. The employee is expected to perform at the highest quality to ensure services to the vulnerable citizens. This is a demanding position that requires maturity and self-discipline




For more information on the Department for Community Based Services, please visit our website at: https://chfs.ky.gov/agencies/dcbs/pages/default.aspx




The position you are applying has access to or use of federal tax information (FTI). Based on IRS Publication 1075 and 900 KAR 1:009, each prospective employee of the Cabinet for Health and Family Services (CHFS), including contract staff, with access to or use of federal tax information (FTI) shall submit to a criminal background investigation by means of a fingerprint check by the Department of Kentucky State Police and the Federal Bureau of Investigation




CHFS also participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in U.S. CHFS will only use E-Verify once you have accepted a job offer and completed the Form I-9. For more information on E-Verify, or if you believe that CHFS has violated its E-Verify responsibilities, please contact Department of Homeland Security (DHS) at 888-897-7781 or https://www.e-verify.gov/




Responsibilities include but are not limited to:
  • Interviews clients, in person and/or via telephone to gather information for applications for public assistance programs
  • Process verifications provided by clients to determine eligibly for public assistance programs
  • Explains program requirements to clients, including what information is needed to process their case and program requirements to which they may be subject
  • Identify resources in the community and make appropriate referrals
  • Answer inquiries from clients regarding general program rules as well as case-specific questions
The ideal candidate will have:
  • Strong verbal and written communication skills
  • Good customer service skills
  • Good time management and organizational skills
  • The ability to work well under pressure
If you are interested in a challenging yet rewarding opportunity to make a positive difference in your community, we would love to review your application for a Family Support Specialist with DCBS
Minimum Requirements
EDUCATION: Must complete two years (54 semester hours) from a college or university.



EXPERIENCE, TRAINING, OR SKILLS: NONE



Substitute EDUCATION for EXPERIENCE: NONE



Substitute EXPERIENCE for EDUCATION: Administrative work, clerical office work, work dealing directly with the public , or experience in reviewing, monitoring, determining eligibility for, and/or administering Food Stamps, the Kentucky Transitional Assistance Program, Medical Assistance, Child Support, or other public assistance programs will substitute for the required college on a year-for-year basis.



SPECIAL REQUIREMENTS (AGE, LICENSURE, REGULATION, ETC.): NONE
Working Conditions
Performs job duties in an office setting and/or visits clients in homes
Probationary Period
This job has an initial and promotional probationary period of 6 months, except as provided in KRS 18A.111
If you have questions about this advertisement, please contact Rebekah Davis at Rebekah.Davis@ky.gov or 502-224-4082
An Equal Opportunity Employer M/F/D

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