Bell Attendant - #8237570

Marriott Vacations Worldwide


Date: Sep 16, 2021
City: Makawao, HI
Contract type: Full time
Marriott Vacations Worldwide
JOB SUMMARY



Greet and escort guests to rooms.Open doors and assist guests/visitors entering and leaving property. Inform guests of property amenities, services, and hours of operation, and local areas of interest and activities. Identify and explain room features to guests (e.g., use of room key, mini-bar, ice and vending areas, in-room safe, valet laundry services). Transport guest luggage to and from guest rooms and/or designated bell area. Assist with luggage storage and retrieval. Assist guests/visitors in and out of vehicles, including assisting guests with loading/unloading luggage.Supply guests with directions. Arrange transportation (e.g., taxi cab, shuttle bus, limousine/sedan service) fo r guests/visitors, and record advance transportation request as needed

Communicate parking procedures to guests/visitors



CORE WORK ACTIVITIES



Follow all company policies and procedures, and report accidents, injuries, and unsafe work conditions to manager



Maintain awareness of undesirable persons on property premises



Ensure uniform and personal appearance are clean and professional, and maintain confidentiality of proprietary information



Welcome and acknowledge all guests, anticipate and address guests' service needs, assist individuals with disabilities, and thank guests with genuine appreciation



Speak with others using clear and professional language, and answer telephones using appropriate etiquette



Develop and maintain positive working relationships with others



Comply with quality assurance expectations and standards



Stand, sit, or walk for an extended periods



Move, lift, carry, push, pull, and place objects weighing less than or equal to 50 pounds without assistance



Attention to customer service with a professional and pleasant personality



Available to work a flexible schedule including evenings, weekends, and holidays



Perform other reasonable job duties as requested by Supervisors.

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